Most items are made to order. You can expect the items to be shipped out a couple of days after it's made. If there is a specific date that you need the items please drop us an email at email@example.com so we can be certain we can accommodate you.
Of course we want every one to be completely satisified. If anything is wrong with the garmet we will of course make it right and take a return. Since many items are custom made please ensure that you review the descriptions and double check any of the custom text or selections that you type in.